Cancellation & No-Show Policy
At Roadhouse, we value your time and ours. To keep things running smoothly for all clients, we kindly ask that you respect the following policy:
Cancellations
Appointments must be cancelled or rescheduled at least 6 hours in advance.
Cancellations made within 6 hours of your appointment will be charged in full.
No-Shows
If you fail to attend your appointment, you will be charged 100% of the service cost.
Late Arrivals
We allow a 10-minute grace period. If you arrive more than 10 minutes late, your appointment will be treated as a no-show and charged in full.
We appreciate your understanding and support — this helps us stay on time and provide the best service to all our clients.